+212 634-985335[email protected]
Morocco Friendly Travel

Private Morocco Tours Packages

  • Home
  • Morocco Tours
    • Fes Tours
    • Marrakech Tours
    • Casablanca Tours
    • Tangier Tours
    • Agafay Desert Activities
  • Events
  • Blog
  • About Us
  • Contact Us

Home

Trip Types

OUR TOURS

  • Home
  • Morocco Tours
    • Fes Tours
    • Marrakech Tours
    • Casablanca Tours
    • Tangier Tours
    • Agafay Desert Activities
  • Events
  • Blog
  • About Us
  • Contact Us

Destinations

  • Marrakech
  • Ait Ben hadou
  • Todgha Gorges
  • Ouarzazate
  • Dades Gorges
  • Merzouga Desert
  • Fes
  • Rabat
  • Chefchaouen
  • Casablanca
  • Agafay Desert
  • Erg Chegaga

Activities

  • Camel Riding
  • Stargazing
  • Marrakech hot air balloons
  • Cooking Classes
Payments Metodes

At Morocco Friendly Travel, we aim to provide our customers with a seamless and secure booking experience. We accept a variety of payment methods to suit your preferences and make your transaction process as easy as possible.

Secure Payment Options:

  • Cash (Preferred Method)
    For your convenience, we prefer cash payments directly in Morocco. This allows for an easy and hassle-free booking process. Simply pay at our office or upon arrival at your destination.
  • Credit/Debit Cards
    We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover, for a quick and secure checkout process.
  • PayPal
    Enjoy the convenience of paying via PayPal, a fast and secure way to complete your booking, whether you're using your PayPal balance or linked bank account.
  • Bank Transfers
    For larger payments or those who prefer direct transactions, we also accept bank transfers. Our team will send you the details upon request.
  • Moroccan Mobile Payments (Cash on Delivery / COD)
    If you’re booking a trip within Morocco, we offer the option to pay using popular local mobile payment systems such as Inwi Cash, Orange Money, or CDM (Cash Delivery Method) at your convenience.
  • Stripe
    For international payments, we provide Stripe, allowing you to securely process payments from anywhere in the world, using your preferred currency.
  • Safe & Secure Transactions
  • We understand how important your security is, which is why all our payments are processed through secure, encrypted systems. Whether you're paying online via card, PayPal, or even using mobile payments, your information is protected.
  • 30% Deposit for Reservations
  • To secure your booking, we require a 30% deposit at the time of reservation. The remaining balance is due before the start of your trip or as per your payment plan agreement.
  • Payment Plans & Installments
  • For your convenience, we also offer flexible payment plans. Book your dream Moroccan vacation today and pay in manageable installments over time.
  • Refund Policy
  • In the unlikely event that your plans change, we have a transparent refund policy. Please visit our Refund Policy page for more information.
Payments Accepted
Morocco Friendly Travel, Payment Methods
Cancellation And Deposit
Policy

Cancellation Policy
We understand that travel plans can change unexpectedly, and we want to ensure you have a smooth and stress-free experience when booking with Morocco Friendly Travel. Please review our cancellation policy below:
Cancellation by the Customer
More than 60 Days Before Departure:
If you cancel your booking more than 60 days before the scheduled departure date, you will receive a full refund of your deposit, minus any non-refundable processing fees.
Within 30–25 Days Before Departure:
Cancellations made within 30 to 25 days of your departure date will incur a 50% cancellation fee of the total booking amount. The remaining 50% will be refunded.
Less than 25 Days Before Departure:
For cancellations made less than 25 days before departure, the deposit is non-refundable, and a 100% cancellation fee will apply.
No Show or Early Departure:
In the case of a no-show or if you leave earlier than planned, there will be no refund for any portion of your booking.
Cancellation by Morocco Friendly Travel
In the unlikely event that Morocco Friendly Travel needs to cancel your trip due to unforeseen circumstances (e.g., weather, force majeure, or any other issue beyond our control), you will receive a full refund of any payments made, including your deposit.
Special Circumstances
Medical Emergencies:
If you need to cancel your trip due to a medical emergency, we will work with you to provide a partial refund or allow you to rebook for a future date. A valid medical certificate may be required for consideration.
Pandemic/Health-Related Cancellations:
If travel restrictions are imposed due to health-related concerns (e.g., COVID-19), we offer flexible options including free rebooking for future dates, or partial/full refunds depending on the specific circumstances.
Refund Process
Once your cancellation request has been processed, we will issue your refund within 7-10 business days to the original payment method. Please note that transaction fees (e.g., PayPal or credit card charges) may apply and will be deducted from your refund.

Deposit Requirements:

  • Day Trips and Activities: For day trips and individual activities (e.g., guided tours, camel treks, city tours, etc.), a 20% deposit is required at the time of booking to secure your reservation.
  • Remaining Balance: The remaining balance for your day trip or activity is due on the day of the trip, before the activity begins. You can pay the balance in cash, or via credit/debit card, or other accepted payment methods (as listed in our payment options).

Cancellation Policy for Day Trips and Activities:

  • More than 48 Hours Before Departure: Cancellations made more than 48 hours before the scheduled day trip will receive a full refund of the deposit amount.
  • Within 48 Hours of Departure: Cancellations made within 48 hours of the scheduled trip will result in a 50% loss of the deposit.
  • No Show or Last-Minute Cancellation: For no-show guests or cancellations made on the day of the activity, the deposit is non-refundable, and the full payment will be due.

Changes to Your Booking:

If you need to change the date or details of your booking for a day trip or activity, please contact us at least 48 hours in advance. We will do our best to accommodate your new plans, but changes are subject to availability.

Refund Process:

Refunds for cancellations will be processed within 7-10 business days to the original payment method. Please note that transaction fees (such as credit card or PayPal charges) may be deducted from the refund amount.

Contact

  • We’d love to hear from you! Whether you have questions, need assistance, or want to book your next Moroccan adventure, our team is here to help.
  • Phone : +212 634 985 335
  • Email : [email protected]
  • Address : Fes | Marrakech Morocco

    Morocco Friendly Travel

    ×Contact Us